Ordering and Shipping Details

Celtic Candle is pleased to offer both Domestic shipping and International Shipping Worldwide. Click here for International Shipping Details.

What postal carriers do you use?
We ship using the United States Postal Service.

How much will shipping cost?
Our shopping cart includes a convenient shipping calculator that allows you to calculate the shipping costs before completing the order form and placing your order.

How long will it take for my candles to arrive?
US Postal Service Priority Mail requires approximately 2-3 business days to deliver a package, depending on your location. Please allow at least 14 business days (M-F) for the candle to be made before shipping as every candle is individually made to order and is hand-etched by skilled artisans. Contact us at 800-429-2081 or info@celticcandle.com if you need to receive your order sooner.

How to Place an Order
We provide five easy and secure ways to place your order:

• Online with a MasterCard, Visa, American Express, Discover or echeck
• Online with PayPal Express
• By phone by calling Sherry at 1-800-429-2081
• By email to info@celticcandle.com

How to Place a Custom Order

We are pleased to offer a wide variety of customization options for your candles, such as:

- Many candle colors to choose from

- Use our designs, or provide your own design to be used on your candle by mail or email (Use your invitation design on your candle!)

- A wide variety of candle holders to match your ceremony theme or contact us if you are looking of something different

- Have a unique idea? Contact Us and we will try to accommodate you

Rush Orders
For rush orders or bulk orders, such as for weddings and special events, please call Sherry Seeton at 1-800-429-2081 or email info@celticcandle.com. We can usually accommodate rush orders within 3 days of the event. A $20 rush fee may apply, as well as additional shipping charges, depending on how many days are allowed for shipping.

Has My Package Shipped?
You may log in to this site with the username and password you created at checkout to view your candle's progress. If you did not create a log-in and password, please Contact Us.

Tracking My Package
If you have selected the US Postal Service Priority Mail as your carrier, you will receive a delivery confirmation number via email when your item ships. If you need assistance locating your package, please Contact Us.

Refunds and Exchanges
If we have made an error in fulfilling your order, please Contact Us so that we may determine if you would like to return or exchange the item in question. Items may be returned within 30 days of ordering. Please Contact Us and we will provide you with a return address.